Privacy & Cookie Policy
Last updated: May 2026
1. Introduction
We take your privacy seriously.
This Privacy & Cookie Policy explains how Govinet collects, uses and protects personal data when you:
- use our services (including Trinity SaaS)
- visit our website or applications
- interact with us in a business context
Our goal is simple: Use data responsibly to operate, improve and secure our services.
2. Who we are (Controller)
The data controller responsible for this website and related services is:
Global Video Network GmbH (Govinet)
Hertastr. 2, 12051 Berlin, Germany
and
Govinet Internet Hizmetleri A.Ş.
Fulyalar Sk. No:18/a, Ataşehir, Istanbul, Turkey
(collectively referred to as “Govinet”, “we”, “us”)
Contact
For data protection requests, please contact us at the address above.
You also have the right to lodge a complaint with your local data protection authority (e.g. Berlin Data Protection Authority).
3. What data we collect
Depending on how you interact with us, we may collect:
Identity & Contact Data
Name, email address, company, phone number
Account & Platform Data (Trinity)
Login details, user activity, dashboards, actions performed within the system
Technical Data
IP address, browser type, device, usage logs
Usage Data
How you use our website, services and platform features
Business & Transaction Data
Contracts, billing information, service usage
We do not intentionally collect sensitive personal data.
4. How we collect data
We collect data through:
- Direct interaction (forms, emails, contracts)
- Use of our platform (Trinity SaaS)
- Automated technologies (cookies, analytics)
- Public or business sources
5. How we use your data
We process your data to:
- provide and operate our services
- manage customer relationships
- improve performance and user experience
- ensure security and prevent misuse
- comply with legal obligations
Legal basis (GDPR)
We rely on:
- Contract performance
- Legitimate interest (e.g. improving services)
- Legal obligations
- Consent (for marketing / cookies where required)
6. Trinity SaaS & platform usage
When using Trinity, we process operational data including:
- content tracking and identifiers
- workflow actions
- reporting and analytics data
This data is used solely to provide, operate and improve the platform and remains under strict access control.
7. Data sharing
We may share data with:
- service providers (IT, hosting, analytics)
- legal or regulatory authorities (if required)
- companies within the Govinet group
We never sell personal data.
All partners are contractually bound to process data securely.
8. International data transfers
Some data may be processed outside the EU.
We ensure protection through:
- EU Standard Contractual Clauses (SCCs)
- approved data transfer frameworks
- appropriate safeguards
9. Data security
We apply appropriate technical and organizational measures to protect your data, including:
- access control
- encryption
- monitoring and security processes
10. Data retention
We only store data as long as necessary for:
- contractual obligations
- legal requirements
- operational purposes
Data may be anonymized for analytics.
11. Your rights
You have the right to:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- request data portability
📧 Contact: info@govinet.com
12. Cookies
We use cookies to:
- operate our website
- improve performance
- analyze usage
Types of cookies
- Necessary cookies (required for operation)
- Analytics cookies (only with your consent)
You can manage your preferences via our cookie banner.
13. Third-party links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
14. Updates
We may update this policy from time to time.